Dispatch
Orders are generally dispatched within 1-2 business days. However, this may take longer during peak-trade periods.
Delivery Times
Once orders have been shipped, the carrier will endeavour to deliver your order as soon as possible. Orders are expected to be delivered in 2-5 business days within Metro areas. Regional and remote destinations may take up to 8 business days.
Shipping costs are calculated on the total order PV. Orders of 250PV or more will be eligible for free standard shipping.
Starting January 1, 2025
| PV Shipping Ranges | Standard Shipping |
| 0 - 24PV | $11.00 + GST |
| 25 - 49PV | $13.00 + GST |
| 50 - 99PV | $15.00 + GST |
| 100 - 149PV | $17.00 + GST |
| 150 - 249PV | $21.00 + GST |
| 250 - 499PV | Free |
| 500 - 999PV | Free |
| 1,000 - 1,499PV | Free |
| 1,500 - 2,499PV | Free |
| 2,500PV + | Free |
Shipment outside New Zealand:
All shipments from NeoLife will only be delivered to NeoLife Members, Promoters or Retail customers within New Zealand.